Telephone:

01904 632336

1-5 The Shambles

York YO1 7LZ

Services for Landlords - Accompanied viewings and tenancy check-ins

It is becoming more and more common for agents to reduce overheads and costs by sending tenants to properties un-accompanied. This applies to showing tenants around properties  and at the start of the tenancy. We list below some of the reasons why we always accompany our prospective tenant at the property and at the start of the tenancy.

Viewings

Our staff are thoroughly trained in letting law  and procedures. They are therefore able to answer questions and make sure that the information a new tenancy is given about a property is accurate and up to date.

In addition our staff know all our properties and are able to describe them in detail. Once at the property they are able to clarify a prospective tenant's requirements in more detail.  Care and attention to the tenants requirements helps to ensure that properties are let quickly and that tenant are happy with the property that they rent.

Check-ins

This is a procedure that is carried out when a tenant first moves in to the property. At this point the property is checked thoroughly with the tenant and an inventory of the contents is checked. Many agents are now sending tenants to the property unaccompanied and leave them to carry out this vital step in the letting procedure.

We do not believe in this. We always accompany tenants at the start of the tenancy. The inventory is checked in detail. The contents and presentation of the property is checked, meter readings are taken, the tenant is taken through any issues relating to appliances etc. At the end of this process the tenant will sign the inventory and agree the condition of the property and its contents.

We think this is an essential step to ensure and successful tenancy and to protect the Landlord and the tenant.