Telephone:

01904 632336

1-5 The Shambles

York YO1 7LZ

Handing over the keys to your property at the start of a tenancy without a formal check-in procedure is frought with problems and can lead to serious disputes. We explain below the reasons why we always accompany your new tenants.

Check-in

This is a procedure that is carried out when a tenant first moves in to the property. Tenants cannot be expected to be experts at checking inventories and taking meter readings. Many agents are now sending tenants to the property unaccompanied,  leaving  out this vital step in the letting procedure. This may be convenient for the agent but is not in the landlord's interest.

We always accompany tenants at the start of the tenancy. The inventory is checked in detail, the contents and presentation of the property are discussed and agreed with the tenants, meter readings are taken and contracts are checked. At the end of this process the tenant will sign the inventory  prior to keys being issued.

We know from experience that  this is an essential step to ensure a successful tenancy and to protect both  the landlord and the tenant.